About Our Professional Services

1. What services does CreditOne Solutionz Ltd. provide?

We provide professional credit report analysis, credit optimization guidance, credit dispute assistance, credit rebuilding strategies, mortgage credit readiness support, and financial counselling.

Our services are guided by a Certified Financial Counsellor (CFC™) and tailored to individual circumstances.

2. Is your professional credit assessment free?

No. Our professional credit assessment is a paid service. We explain the applicable fee, scope of work, and required documentation before proceeding.

3. How much do your services cost?

Fees depend on the complexity of the credit concerns and the professional work required. We review each situation before recommending services and explaining the applicable costs.

4. Do you guarantee credit score improvements?

No. Credit scores are calculated by credit scoring models using information reported by creditors and credit bureaus. We cannot guarantee a particular score, improvement, or timeline.

Credit Reports and Disputes

5. Can negative information be removed from my credit report?

Inaccurate, incomplete, or improperly reported information may be eligible for correction following investigation. Accurate negative information generally cannot be removed simply because it affects your credit score.

6. Can I dispute an error with Equifax or TransUnion myself?

Yes. Consumers can dispute inaccurate credit report information directly with Equifax or TransUnion for free. Our paid service provides professional analysis, documentation guidance, and assistance with reporting concerns. It is not necessary to hire us to submit a dispute.

7. How long does a credit report dispute take?

Investigation timelines vary depending on the credit bureau, creditor, documentation, and complexity of the issue. We cannot guarantee the outcome or completion date of a bureau investigation.

Credit Optimization and Rebuilding

8. Will paying off my credit cards improve my credit score?

Reducing high reported credit card balances may improve your credit profile, but results are not guaranteed. Credit scoring also considers payment history, account information, credit history, and other factors.

9. What is the difference between credit repair and credit rebuilding?

Credit repair and optimization focus on reviewing existing credit information, identifying reporting concerns, and evaluating factors affecting the credit profile. Credit rebuilding generally involves establishing or maintaining positive credit activity over time through responsible account management.

10. Can I rebuild credit after a consumer proposal or bankruptcy?

Yes, depending on your circumstances, you may be able to establish positive credit activity while insolvency-related information remains on your credit report. Appropriate options depend on your insolvency status, financial capacity, and eligibility for credit products.

Mortgage Credit Readiness

11. What credit score do I need to qualify for a mortgage in Canada?

There is no single credit score that guarantees approval across all lenders and mortgage products. Lenders may consider credit scores, repayment history, income, existing obligations, down payment, property details, and other underwriting requirements.

12. When should I start preparing my credit for a mortgage?

Ideally, review your credit before beginning the mortgage application process. As general planning guidance, someone with a score in the 600 range may benefit from starting at least six months in advance. Someone below 600 may need 12 months or longer, depending on their circumstances.

These are planning recommendations, not guaranteed improvement timelines.

Working With CreditOne Solutionz

13. Do you work with clients outside Brampton?

Yes. CreditOne Solutionz Ltd. is based in Brampton, Ontario, and serves clients across Canada.

14. What documents are needed for a professional credit assessment?

Documentation depends on the service. We may request a recent credit report, identification, proof of address, and relevant account statements or supporting records. Our team explains the requirements and appropriate submission method before requesting sensitive information.

15. Are professional service fees refundable?

Our professional services involve assessment, analysis, preparation, and other work performed under the agreed scope. Refund terms are explained in the service agreement, including the applicable non-refundable provisions, subject to governing law.